What is Taking Action and why was it developed?
The 2013 Values and Culture Survey indicated high rates of observed misconduct, intimidation, and a lack of trust and accountability within Finance & Business.
Taking Action is a communications and education effort aimed at improving workforce excellence and vitality by creating a culture of trust within Finance & Business. Taking Action provides both employees, and supervisors and managers with tools and resources to communicate better, and identify and deal with wrongdoing.
Why is creating a culture of trust important?
Trust is critical to employee satisfaction as it is tied directly to productivity. Ultimately, job satisfaction and productivity positively impact retention rates, which allow the University to maintain a highly qualified and productive workforce.
Job satisfaction and high rates of productivity can only truly exist in a culture of trust, and only in such a culture can employees be expected to perform at their full-potential.
What is the role of F&B employees in Taking Action?
Two online learning modules have been developed that share important information on how we define and support an ethical culture at Penn State.
All F&B employees will have access to these online modules by early summer 2016. Once everyone has completed these modules, F&B will begin a round of discussions within the organization to help us apply what we’ve learned to continue focusing on solutions that improve our workplace culture.
What is the role of F&B supervisors and managers in Taking Action?
Communications is vitally important to the success of Taking Action. Throughout this process, supervisors and managers must dedicate themselves to sharing information with employees, and provide them with opportunities for open-communications and discussion. Supervisors and managers must model a willingness to listen to new ideas, and objectively and confidentially consider concerns.
Those in supervisory or managerial roles will also have to complete training modules.
Why do employees have to take the same training as supervisors and managers?
In order to improve our workplace culture, everyone needs to have the same foundational understanding of the key issues involved. Thus, the Taking Action committee has developed two online learning modules for both employees and those in supervisory or managerial roles that share important information on how we define and support an ethical culture at Penn State.